Website maintenance · Backups · Technical operations
WordPress maintenance.
Updates with a plan.
We look after your WordPress website or online store within an agreed scope. Before updates, we check dependencies and backups. Afterwards, we test key features and record any follow-up work.
What the workflow can look like
Back up. Update.
Check that key features work.
01
Check the baseline and backup
02
Make the agreed changes
03
Recheck important user journeys
Example workflow · Scope agreed with you
Understand the problem. Design a solution that fits.
An update is complete once we have checked that the website still works.
A new plugin, an outdated extension or a silent form failure can affect your site. Maintenance pairs changes with a suitable backup and checks of your key features.
Updates and functionality checks
We check compatibility between WordPress, your theme and your plugins. For higher-risk changes, we plan a separate test environment. After the update, we check the functions agreed with you, such as form delivery or checkout.
Backups and recovery
We agree which files and database to back up, where copies are stored and how long they are kept. We agree a restore test explicitly so there is evidence that a backup can be restored.
Hosting and responsibilities
The maintenance agreement sets out who handles the website, hosting, domain and licences. If something fails, we first assess the cause and impact. We agree response times and contacts before work starts.
Defined in advance
Know what maintenance covers and when extra work is needed.
Before taking over, we review the site and agree tasks, frequency and response times. You get an overview of completed work and open issues. We agree new features, content and extensive repairs separately. Learn about ongoing support.
Example maintenance report
What you can review after an update.
The report records what changed, what was checked and what still needs doing. This is a fictional example for a business website with a contact form.
- Before the update
- Checked the file and database backup. Documented the plugin requirements.
- Changes
- Updated the form plugin during the agreed maintenance window.
- Checks
- Submitted a test enquiry on mobile and checked delivery to the intended inbox.
- Follow-up
- The next step is a scheduled recovery test in a separate environment.
Working with Dreamseven
From the first conversation
to a result you can verify.
01
Review the existing setup
Check technical health, extensions, hosting and backups.
02
Agree the scope
Agree the schedule, checks and responsibilities.
03
Perform maintenance
Back up, update and check key features.
04
Report progress
Document completed work and open issues.
Good to know
Your questions.
Clear answers.
Suitable next steps
Can you take over a WordPress site built by someone else?
Yes, after reviewing the existing site. We check access, licences, technical details and the status of your backups. Before taking over, we propose a specific maintenance scope.
Does maintenance cover every repair?
That depends on your agreed scope. We discuss major repairs, new features or extensive cleanup before starting and quote separately where needed.
How often should my website be backed up?
Frequency depends on how often the site changes and how much data loss you can tolerate. An active online store needs a different plan from an information site that rarely changes. We agree what to back up, where to keep separate copies, how long to retain them and how to restore them.
Do I need to change hosting providers?
You can usually keep your host. We check whether your current access and technical setup support the maintenance you need.
What should I do if my WordPress site is hacked?
Report the incident using the security incident form. Active incident cleanup is scoped separately. Find details under Remove WordPress malware. A maintenance agreement does not provide blanket 24/7 emergency cover.
How much does WordPress maintenance cost?
The scope depends on the site’s technical condition, extensions, backups and required checks. The proposal lists setup, recurring tasks and additional work separately. Review maintenance scope and backup strategy.
What happens when an online store is restored?
We first find out which change caused the problem and whether that specific change can be reversed. A full restore can overwrite orders or enquiries received after the backup. Before restoring, we agree what data needs to be backed up and how to preserve those new records.
A clear next step
Discuss your maintenance needs.
Send the website address and tell us who currently handles updates and backups. Keep passwords out of your message. We will review the site’s condition, the access we need and a clear maintenance scope.
Dreamseven works online with businesses worldwide from Dörentrup, Germany. We arrange on-site meetings in Lippe and East Westphalia as needed. Remote and on-site collaboration.